We are a friendly team of trusted, reliable Cambridge plumbers
Plumbox Ltd are a plumbing and heating company serving Cambridge and the surrounding areas. We pride ourselves on our excellent customer service and high quality of work. We work with the latest innovative systems to provide the best end user experience, regardless of your requirements.
As highly rated plumbers and gas engineers we take care of everything from gas certification and breakdowns, to boiler replacements and larger new build projects and renovations for customers throughout Cambridgeshire.
Our shower room upgrade involved replacing the shower enclosure with a neater frameless model, a low-profile tray, and fitting wall panels instead of tiles to facilitate cleaning. The old wall mounted extractor fan was replaced with an in-line model in the loft.
The work was done to the agreed schedule and budget, taking 3 days as planned. Michael was on site all the time working with an apprentice. We chose the panels and fittings we wanted at their suggested supplier (Beggs & Partners) located near us. Our final choices were different to the items in the quote but Plumbox did not charge more for materials.
They caught our eye initially because of their Which? Trusted Trader accreditation and other positive reviews. They arrived on-time for the initial visit, gave a competitive quote, and responded quickly by email to a couple of questions. Communications were always easy by phone and email, and were responded to promptly. We were impressed by the care they took of our home (protective filmon stair carpet, frequent vacuuming of mess, no blaring builder's radio. They were polite and friendly throughout and obviously enjoy doing a quality job. They answered all our questions and were keen to explain what they were doing and why. This job involved some removal of some of the wall tiles without disturbing the rest. Michael didn't damage anything and was able to fit the panels neatly into the existing tilework.
We are very happy with the result and will use them again!
Really pleased with the work carried out by Plumbox (boiler installation) and would highly recommend them. Excellent service: super responsive, friendly and explained things fully and clearly - did exactly what they said they would in a timely, professional manner. I'm very happy with my boiler!
We’ve had a fantastic experience using Plumbox. Michael was extremely courteous and listened to our preferences during our initial consultation and made sure the installation of our new boiler and radiators ran smoothly. The pipe work that Curtis installed for the boiler was very neatly done. Curtis and Kai were exceptionally, respectful, professional and polite always - never have we dealt with such a courteous plumbing company, which includes great communication from Ciaran in the office. Fantastically, they tidy and clear up every day, taking away the waste, no need for a skip, which was much appreciated. Extremely punctual and reliable. Would highly recommend!
Always reliable, easy communication and great service. Plumbox help me on numerous rental properties around Cambridge and always do a great job, often fitting me in at the last minute if a tenant has an emergency. Highly recommended.
Plumbox are the best Our CO2 detector went of a number of times during the night so of course we were worried. I called Plumbox in the morning and the gas engineer arrived before lunch. They check everything including the boiler and took readings which didn't show anything so they checked the detector and found that it had expired. Thank you Plumbox Team for you speed and efficiency!
We had a fantastic service from Plumbox and Michael in particular. From initial quotation, to installation of a new boiler, we were impressed. The installation was fuss free and they cleaned up too. We were impressed with the cost too. Much better than we were quoted from a major national company.
We wanted our en-suite bathroom reworked, and Plumbox were recommended by a friend. From the very outset they made sensible advice on how we might best achieve what we wanted in the most economical way, helping us with the design, and putting us in touch with the supplier. The job was started on the agreed date. They were very tidy and cleaned up every evening. They said the job would take a week, but took 8 days. The delay was waiting for a final part to arrive. We had a few teething problems (not their fault) but they returned promptly and solved the problem. The contract price was below what we expected, and the job was brilliantly executed on time. Would recommend without hesitation or reservation
Great communication, dependable and reliable service from first communication to work being completed, more than happy with the professional work carried out by Michael during his visit.
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