Plumbox Ltd are a Plumbing and Heating company serving Cambridge and the surrounding areas. We pride ourselves on our excellent customer service and high quality of work.
We work with the latest innovative systems to provide the best end user experience, regardless of your requirements.
From gas certification and breakdowns, to boiler replacements and larger new build projects and renovations, we thrive to achieve the best in each aspect of work that we specialise in.
Really pleased with the work carried out by Plumbox (boiler installation) and would highly recommend them. Excellent service: super responsive, friendly and explained things fully and clearly - did exactly what they said they would in a timely, professional manner. I'm very happy with my boiler!
We had no hot water/ heating with an error message on the boiler. There were no engineers available to visit that day but the owner Mike talked me through resetting the boiler which got it going again. He told me how to work out the age of boiler and talked through the possible options should it happen again. Due to the age of the boiler it's likely to mean a new one at some point and with the super helpful attitude, thorough information and lack of hard sell we will definitely consider them for the job when the time comes and will save the number for any future plumbing needs.
Straightforward booking process. Oli was friendly and knowledgeable in diagnosing the fault and offering next steps. Would definitely call again, many thanks!
Our shower room upgrade involved replacing the shower enclosure with a neater frameless model, a low-profile tray, and fitting wall panels instead of tiles to facilitate cleaning. The old wall mounted extractor fan was replaced with an in-line model in the loft.
The work was done to the agreed schedule and budget, taking 3 days as planned. Michael was on site all the time working with an apprentice. We chose the panels and fittings we wanted at their suggested supplier (Beggs & Partners) located near us. Our final choices were different to the items in the quote but Plumbox did not charge more for materials.
They caught our eye initially because of their Which? Trusted Trader accreditation and other positive reviews. They arrived on-time for the initial visit, gave a competitive quote, and responded quickly by email to a couple of questions. Communications were always easy by phone and email, and were responded to promptly. We were impressed by the care they took of our home (protective filmon stair carpet, frequent vacuuming of mess, no blaring builder's radio. They were polite and friendly throughout and obviously enjoy doing a quality job. They answered all our questions and were keen to explain what they were doing and why. This job involved some removal of some of the wall tiles without disturbing the rest. Michael didn't damage anything and was able to fit the panels neatly into the existing tilework.
We are very happy with the result and will use them again!
Free guide to buying a boiler for your home
Whether your boiler has broken down or you need to replace an existing system, make sure you make the best choice for your home and your wallet.
Enter your details below to download your free copy.
