New Boiler Installation in Cambridge

Straightforward booking process. Oli was friendly and knowledgeable in diagnosing the fault and offering next steps. Would definitely call again, many thanks!

Great people to deal with. Honest in their boiler service and issue troubleshooting. They serviced the boiler thoroughly, meticulously cleaning the internal, which other companies never did. I can totally recommend

Attempted to book work. No reply.

Edit: reply makes sense. If it helps sorting out the comms gap, I contacted you through your website on the 8th August.

Booking was professionally handled, committed timeline was met, and quality of work was excellent. Would be happy to use again or to recommend.

Our shower room upgrade involved replacing the shower enclosure with a neater frameless model, a low-profile tray, and fitting wall panels instead of tiles to facilitate cleaning. The old wall mounted extractor fan was replaced with an in-line model in the loft.

The work was done to the agreed schedule and budget, taking 3 days as planned. Michael was on site all the time working with an apprentice. We chose the panels and fittings we wanted at their suggested supplier (Beggs & Partners) located near us. Our final choices were different to the items in the quote but Plumbox did not charge more for materials.

They caught our eye initially because of their Which? Trusted Trader accreditation and other positive reviews. They arrived on-time for the initial visit, gave a competitive quote, and responded quickly by email to a couple of questions. Communications were always easy by phone and email, and were responded to promptly. We were impressed by the care they took of our home (protective filmon stair carpet, frequent vacuuming of mess, no blaring builder's radio. They were polite and friendly throughout and obviously enjoy doing a quality job. They answered all our questions and were keen to explain what they were doing and why. This job involved some removal of some of the wall tiles without disturbing the rest. Michael didn't damage anything and was able to fit the panels neatly into the existing tilework.

We are very happy with the result and will use them again!

Really pleased with the work carried out by Plumbox (boiler installation) and would highly recommend them. Excellent service: super responsive, friendly and explained things fully and clearly - did exactly what they said they would in a timely, professional manner. I'm very happy with my boiler!

We’ve had a fantastic experience using Plumbox. Michael was extremely courteous and listened to our preferences during our initial consultation and made sure the installation of our new boiler and radiators ran smoothly. The pipe work that Curtis installed for the boiler was very neatly done. Curtis and Kai were exceptionally, respectful, professional and polite always - never have we dealt with such a courteous plumbing company, which includes great communication from Ciaran in the office. Fantastically, they tidy and clear up every day, taking away the waste, no need for a skip, which was much appreciated. Extremely punctual and reliable.
Would highly recommend!

Always reliable, easy communication and great service. Plumbox help me on numerous rental properties around Cambridge and always do a great job, often fitting me in at the last minute if a tenant has an emergency. Highly recommended.