We offer the full package, making it easy and cost effective long and short term
Having a new boiler installed is quite a big deal, and we know that. So once the boiler installation is carried out, We don't just leave it there. We offer a full range of aftercare options to give you full reassurance, including service plans and priority bookings for any further works.
Really pleased with the work carried out by Plumbox (boiler installation) and would highly recommend them. Excellent service: super responsive, friendly and explained things fully and clearly - did exactly what they said they would in a timely, professional manner. I'm very happy with my boiler!
We had no hot water/ heating with an error message on the boiler. There were no engineers available to visit that day but the owner Mike talked me through resetting the boiler which got it going again. He told me how to work out the age of boiler and talked through the possible options should it happen again. Due to the age of the boiler it's likely to mean a new one at some point and with the super helpful attitude, thorough information and lack of hard sell we will definitely consider them for the job when the time comes and will save the number for any future plumbing needs.
Straightforward booking process. Oli was friendly and knowledgeable in diagnosing the fault and offering next steps. Would definitely call again, many thanks!
Our shower room upgrade involved replacing the shower enclosure with a neater frameless model, a low-profile tray, and fitting wall panels instead of tiles to facilitate cleaning. The old wall mounted extractor fan was replaced with an in-line model in the loft.
The work was done to the agreed schedule and budget, taking 3 days as planned. Michael was on site all the time working with an apprentice. We chose the panels and fittings we wanted at their suggested supplier (Beggs & Partners) located near us. Our final choices were different to the items in the quote but Plumbox did not charge more for materials.
They caught our eye initially because of their Which? Trusted Trader accreditation and other positive reviews. They arrived on-time for the initial visit, gave a competitive quote, and responded quickly by email to a couple of questions. Communications were always easy by phone and email, and were responded to promptly. We were impressed by the care they took of our home (protective filmon stair carpet, frequent vacuuming of mess, no blaring builder's radio. They were polite and friendly throughout and obviously enjoy doing a quality job. They answered all our questions and were keen to explain what they were doing and why. This job involved some removal of some of the wall tiles without disturbing the rest. Michael didn't damage anything and was able to fit the panels neatly into the existing tilework.
We are very happy with the result and will use them again!
Why choose us then?
There are alot of options to choose from when picking a boiler installation company, so here's just a few benefits for using us.
- We pride ourselves on our work from the initial visit, right the way through to issuing all paper work guarantees and registrations at the end.
- We are very contious of time, so you may be asked a few more questions than normal when you first get in touch if we feel necessary, as we dont want to waste your Time or our own if we don't feel we can meet your time scales, budget or general scope of work.
- We are a small, Professional company based in Milton, Cambridge.
Whether your boiler has broken down or you need to replace an existing system, make sure you make the best choice for your home and your wallet.
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Manufacturers we work closely with
Although we are happy to fit any boiler of your choice, we obviously have our favourites for good reasons. Majority of our Gas boiler installations are Worcester Bosch, Ideal, and Vaillant boilers.
We are proud to be a Worcester accredited installer, Ideal MAX acreddited and Vaillant Advance. This means we can offer the longest warranties avaiallable for each boiler we install.
For Oil boiler, out go-to are Worcester Bosch, Grant, and Warmflow.
We Always keep dust, noise and mess to a minimum through out our installations. We protect your property with dust sheets and carpet protection wrap, and will always hoover up and wipe down surfaces through out the day.
How do I register my new boiler for Warranty and Building control?
We deal with all registrations for you, you do not need to do anything. Once the invoice has been settled in full, We provide the Gas Safe/OFTEC certification, Benchmark check list, Warranty paper work, and CP12 certification (if applicable for rented properties)
How Does payment work?
All surveys are free of charge, Once you would like to proceed we ask for a 50% deposit payment to secure your date, and arrange delivery of materials. This can be paid by Bank transfer, or Credit/Debit card transaction. The remaining balance is due on Completion.
